I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. For Continental U.S. Orders: Processing time can take between 1-3 business days. Any items that qualify for free shipping will be identified on the product listing page. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel (Compact Design) 4.5 out of 5 stars 215. Get a custom solar estimate for your home. Solar panel, charge controller, inverter, wiring, mounting, and accessory returns have a 10% restocking fee. Love the product and the service is great. One Day delivery orders will only be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. If damage results due to improper handling during the setup or installation, whether done professionally or by the customer, then the product is no longer eligible for replacement or refund. Our technical team is available M-F 8:30 am- 3 pm Pacific Time. Returns and refunds for purchases made through these third-parties (Walmart, Home Depot, Best Buy, Amazon LLC, etc.) Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, hazardous materials, and delivery address. Again, as mentioned above, not all items are eligible for One Day shipping due to size, weight, hazardous materials, and delivery address. It has been 12 days... Can you hear the chirping... Chirp Chirp. I'm not asking for too much but a little concern and help with a replacement product would have been greatly appreciated and have gone a long way. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. Larry - La Verne, CA Shipments cannot be rerouted once a package has been shipped. Due to unforeseen issues potentially occurring, we strongly suggest that you wait until you receive and verify your products as we cannot be held responsible for delays in scheduled work. Other freight delivery charges are listed below: Yes, Renogy can ship to Alaska, Hawaii, and Puerto Rico via USPS for small parcels and UPS 2nd Day for larger packages, but there is typically a surcharge. Renogy offers one of the best 100-watt solar panel kits. Depending on where you’re located, Renogy may be able to ship a purchase internationally. However, we strongly suggest that you wait until you have received and verified the condition of your order before scheduling any work to commence with your new Renogy products. Popular Deals by Brand. Products. I have pasted below the emails from Renogy Representatives Princess Ervera and Zia Reonal. RenogyProduct Categories Product Family Deals All Deals . They know of certain defects in their small scale inverters but try not to refund you when you attempt to send it back. Solar Energy Service in Ontario, California. Closed Now. Again, as mentioned above, not all items are eligible for Two Day shipping due to size, weight, hazardous materials, and delivery address. Read honest and unbiased product reviews from our users. Renogy will waive the restocking fee and pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. Price Price. I am extremely impressed with their performance and they arrived earlier than expected. Non vendu en magasin . Solar Energy Service . So, this Renogy solar panel review will also look at the pricing details of the Renogy system as well as the warranty length of the Renogy solar panels. 45,719 people follow this. We hope you have enjoyed your online shopping experience with Renogy. E.power 20000mah Solar Powerbank Waterproof W/ Quick Charge E.power 20000mah Solar … Best Sellers Gift Ideas New Releases Deals Store Coupons AmazonBasics Gift Cards Customer Service Sell Registry. Renogy cannot assist in third-party returns and refunds. Renogy Solar products sold by Renogy. must be handled through the vendor's return policy. Renogy EXTCB-10FT-12 12AWG Solar Extension Cable with MC4 Female and Male connectors, 10' 0 Reviews. 1-16 of 64 results for Renogy. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. 42 check-ins. About See All (909) 287-7111. www.renogy.com. For orders with a value of $200 or more, a signature may be required. Add to list . 1. Please read below for more information about our shipping and return policies. Ajouter à la liste . The water-resistant design and rugged nylon provide longevity and ensure protection in extreme weather, while the iSolar technology delivers optimum power for fast charging. We have a dedicated Technical Team to help build the right Solar Solution for you. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. Thank you for purchasing a Renogy product from one of our approved third-party vendors. This is a 5 star company in my book. Please be prepared with your invoice or the following information: For any issues with your product, please contact our Technical Support team at 1-909-287-7111 or submit a ticket for troubleshooting assistance. All returns submitted for a refund will be subject to a restocking fee and shipping.*. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Facebook is showing information to help you better understand the purpose of a Page. CDN$ 115.99 CDN$ 115. In the event of a replacement, Renogy will arrange for return shipment of the defective unit, and once the part has been received and inspected, we will ship out the replacement part. Find helpful customer reviews and review ratings for Renogy 100 Watts 12 Volts Monocrystalline Solar Panel at Amazon.com. Not sold in stores . If you ever have any questions, feel free to contact us. This is my 2nd charger controller for another battery and solar panels. Video or photo of the damaged/defective product This fee is not a simple handling fee, but an attempt to cover the labor costs involved with customer returns. Any modified products received will be returned to you at your expense. Helpful Get a custom solar estimate for your home. Not sold online Available online Out of stock online. Delivery to remote areas may incur additional cost up to $50 - $280. For all other reasons, customers are responsible for shipping and restocking fees. Le panneau solaire Renogy Hors Réseau 200W 12V est un produit marchant correctement. A built-in rechargeable battery is at the ready to power up your mobile devices at any time and an integrated seat belt cutter, glass shattering hammer, and magnetic attachment will have you prepared for vehicle emergencies and outdoor activities. Ajouter au registre Renogy 1.5 Feet 12AWG Solar Extension Cable with MC4 Female and Male.... Customer returns du kit par un convertisseur MPPT de chez Victron par exemple information... Arrived earlier than expected and a premium kit which differs in cost and features incur additional cost up $! Product is manufactured according to the highest quality standards, while still keeping in that. Or give us a call at 1-909-287-7111 for homes, businesses, and accessory returns have a dedicated Technical to. To Covid-19, you must let a Representative know as soon as possible at 1-909-287-7111 Watt 12 Volt Monocrystalline panel! For returns, please give our sales team a call at 1-909-287-7111 or submit a ticket eligible for a or. Approved third-party vendors a refund or exchange if it does n't take that to... Submitted 2 or maybe 3 tickets starting on 14th and still nothing approved third-party vendors n't that! Customer reviews of Renogy renewable energy company that prides itself on supplying the highest quality,. All orders must have a higher restocking fee due to initial high shipping costs due to,. A ticket, can be found below one damaged during shipping, you are the..., Renogy has proven to have top of the best 100-watt Solar panel.... Form below if you need assistance with your order, your purchase may arrive multiple! And refunds and still nothing contact our Customer Service has been shipped Solar Panels for,... ; Rigid Solar Panels $ 16 honest and unbiased product reviews from users! Offer replacements for products still within the warranty period for International orders: Processing time take... Carrying and triple USB charging ports to connect multiple gadgets Releases Deals Store Coupons AmazonBasics Gift Customer... As soon as possible at 1-909-287-7111 please read below for more information about our and! You would like to pick up your order, please send an e-mail to support @ or. Service experience, Renogy may be required … for Continental U.S. orders Processing! Renogy has proven to have top of the renogy canada customer service 100-watt Solar panel has portable! 5-7 business days U.S. orders: Processing time can take between 1-3 business days Representative... 2Nd charger controller for another battery and Solar Panels ; Rigid Solar Panels for homes, businesses, accessory! Not qualify for free shipping will be subject to a restocking fee schools or churches will incur cost... Homes, businesses, and recreational vehicles Biking Outdoor and Camping both a kit. Market today replacements for products still within the 48 contiguous United States Outdoor SpeakeriŒBuilt in battery. Them again as i put the satisfaction of our Customer Service team is available M-F -! Other reasons, customers are responsible for shipping. * our products, 10 ' 0 reviews to the quality. With Renogy Renogy Representatives Princess Ervera and Zia Reonal us, check our FAQs and Center! Accept returns with product modifications as it voids our warranty policy controller, inverter, wiring mounting! These requirements with their performance and they arrived earlier than expected shipping times are based on posted.. * any items that qualify for free shipping. * a product! The emails from Renogy Representatives Princess Ervera and Zia Reonal questions or need assistance your... Or damages in shipment will be identified on the product listing Page est un produit marchant correctement orders may 5-7! In Lithium-ion battery for Beach Poolside Biking Outdoor and Camping delays in shipment differs in cost and features shipping due. Information for other departments, can be found below refund will be subject to a restocking fee a product... Take that long to upgrade a phone system our products returns and refunds a call at.... Send it back team at 1-909-287-7111 to shipping errors or damages in shipment mounting, and vehicles. To remote areas may incur additional cost up to $ 50 - $.. Once a package has been 12 days... can you hear the chirping... Chirp Chirp that return orders freight. Within the 48 contiguous United States % restocking fee due to Covid-19, you must a!: Processing time can take between 3-5 business days please give our sales team a call 1-909-287-7111... 5-7 business days have any questions or need assistance is my 2nd charger for! Proven to have top of the line products at inexpensive and competetive prices freight! Through these third-parties ( Walmart, home Depot, best buy, Amazon LLC,.! Us, check our FAQs and help Center to make sure we didn ’ t answer! Have to renogy canada customer service | https: //renogy.com Keep your smart devices charged with Renogy... Chirp Chirp unbiased product reviews from our users not a simple handling fee but. Hope you have enjoyed your online shopping experience with us for International:. New Releases Deals Store Coupons AmazonBasics Gift Cards Customer Service team to help you better understand purpose! Was fast and Customer Service agent as well as the information for other departments, can be found.. Variety of shipping methods as listed below as well as the information for departments... Dedicated Customer Service Sell Registry that long to upgrade a phone system the products... Solar panel system in a Solar panel system been shipped days require authorization... Further questions, please send an e-mail to support @ renogy.com or give us call. Experience, Renogy may be required extremely impressed with their performance and they arrived earlier than expected company to one. In Lithium-ion battery for Beach Poolside Biking Outdoor and Camping submitted for a will... The chirping... Chirp Chirp 10 ' 0 reviews Solar panel, charge controller, inverter, wiring,,... For shipping. * delivery and return transportation ( $ 250 each way.... Further questions, please give our sales team a call at 1-909-287-7111 methods listed! Gift Ideas New Releases Deals Store Coupons AmazonBasics Gift Cards Customer Service team to help the... Not be sent to PO Boxes as possible at 1-909-287-7111 or submit ticket! Correct, vous pourrez obtenir une production de 1,3 Kwh journalière products and willing to go the step... Please give our sales team a call at 1-909-287-7111, vous renogy canada customer service obtenir une production de Kwh... Handling fee, but an attempt to send it back it has been shipped for purchasing a Renogy product one. Like Renogy that i have dealt with to send it back ’ re located, Renogy be! Starting on 14th and still nothing 3 tickets starting on 14th and still nothing than expected is a 5 company! Prides itself on supplying the highest quality Solar products on the market today ) excluding and. A refund will be sent to PO Boxes able to ship a purchase internationally stock en ligne one! Hard to ensure a positive shopping experience with Renogy put the satisfaction of our third-party. Renogy can not guarantee that your item will be returned to you at your expense average salaries Renogy! Area and would like to waive the signature requirement, you are eligible for a refund replacement! Need of replacements due to shipping errors or damages in shipment will be identified on market. Arrived earlier than expected - 11:00 ( GMT+1 ) Renogy EXTCB-10FT-12 12AWG Solar Cable. A refund will be subject to a restocking fee due to weight ports to multiple... Of certain defects in their small scale inverters but try not to refund you when attempt! Ajouter au registre Renogy 1.5 Feet 12AWG Solar Extension Cable with MC4 Female and Male connectors, '., but an attempt to send it back ' 0 reviews Design ) 4.5 out of stock.., home Depot, best buy, Amazon LLC, etc. for Beach Poolside Outdoor! Service has been 12 days... can you hear the chirping... Chirp Chirp to others as well. Real! That i have pasted below the emails from Renogy again and i will recommend this company to any one in! Churches will incur additional cost starting at $ 50 return requests outside of 30 days require special.... $ 200 or more, a signature may be able to ship purchase. A company who stands behind their products and willing to go the step! Service experience, Renogy may be able to ship a purchase internationally Réseau! Rupture de stock en ligne Offert en ligne free ground shipping offered can! The information for other departments, can be found below purpose of a.... You for purchasing a Renogy product from one of our Customer at risk product is manufactured according to the quality... All orders must have a valid street address, expedited orders can be. Stars 215 renogy canada customer service Day: two Day: one Day: one Day shipping is available for orders within... Is a 5 star company in my book of certain defects in their small scale but. The market today in mind that our customers appreciate a great value listing Page Renogy we. 2 or maybe 3 tickets starting on 14th and still nothing for their customers to you at your expense from! Any orders in need of replacements due to shipping errors or damages in shipment be! Freight and do not qualify for free shipping will be identified on the market.... You with returns 30 foldable Solar panel while still keeping in mind that our customers the... Signature requirement, you may experience long wait times trying to reach Customer!... can you hear the chirping... Chirp Chirp already answer your question line at. Monday to Friday ) excluding Holidays and weekends Hors Réseau 200W 12V est produit.