), technical compliance, soft skills, and service outcomes such as first contact resolution and “save rate” (customer retention). 3 of 4 . FabFitFun’s free gift program is an opportunity to reward our most loyal members with an easy way to share FabFitFun with friends and family. Phone Number 855-313-6267 Monday-Sunday 4AM-12AM PST. Customer service Retail value Quality of products Curation Ease of canceling Coupon. Invites can only be sent to emails without FabFitFun customer accounts. You can exercise these rights to cancel your subscription and obtain a refund by contacting our Customer Care Team at vip@fabfitfun.com or 1.855.313.6267. Initial FabFitFun complaints should be directed to their team directly. What is the FabFitFun Customer Service Number? 2 of 5 . Please expect up to 1 month for processing your order, plus an additional 5 business days for standard shipping. Analysis of Customer Reviews and Complaints Use code MSASPRING to get a FREE Mega $200 Gift Bundle with your first box when you sign up for an annual subscription! Customer service Retail value Quality of products Curation Ease of canceling Coupon. Alternatively, you may fill out a cancellation form available here, and send it to our Customer Care Team at vip@fabfitfun.com. You are visiting Fabletics with an unsupported browser. To FabFitFun, the “Customer is Queen.” And this has led to some innovative and creative solutions in managing their large (and growing) support team. Response 02/04/2021 Excellent Customer Service After months of thinking about it I finally decided to try out Fab Fit Fun and purchased a seasonal box. If you haven’t signed up for FabFitFun yet: COUPON: Expiring Soon! We recently sat down with Caitlin Logan, Senior Director of Customer Experience at FabFitFun to talk about the metrics she uses to manage her 200 person team of customer support agents. Skin Forum Sun’s Out, Pouts Out Lip Mask ($16 value) 1 of 5 . FabFitFun uses a formalized reporting process that scores agents on a variety of measures: productivity (attendance, customer wait times, etc. You can find contact details for FabFitFun above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … My Subscription Addiction is the #1 site for all things subscription boxes. After getting a few emails after purchase with all of the advantages of upgrading to an annual subscription - 3 days later I decided to upgrade. 2 of 4 . Only 1 … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FabFitFun Customer Service. Shipping Delay Notice: Due to COVID-19, members may experience shipping delays. The FabFitFun Spring 2021 Add-On sale starts now for annual subscribers! If you aren’t familiar, subscribers get access to the Add-On sale, and can add on products to their box at deep discounts. Written by MSA. 4 of 4 . 4 of 5 . FabFitFun will choose this item for the subscriber: 1 of 4 . FabFitFun, Inc. Unsupported browsers can put your security at risk. Enable notifications to get the latest FabFitFun spoilers, reviews, deals, and news delivered to your inbox. 3 of 5 . Deal Alert! If your FabFitFun delivery is damaged, missing an item, or is lost, you should notify customer service within two weeks of the delivery date specified on your confirmation email. You also have the option of returning individual items in the box, per FabFitFun’s terms and conditions. Here’s how it works: Use the form to send your friend an invite to try FabFitFun. BEWARE. I have been offered zero service recovery and am now out the money I paid for the annual subscription as I can't even log in. , plus an additional 5 business days for standard shipping an additional 5 business days for standard shipping Curation... Team directly may fill out a cancellation form available here, and news delivered to your inbox you also the... Care Team at vip @ fabfitfun.com box when you sign up for an annual!! Subscriber: 1 of 4 decided to try out Fab Fit Fun and purchased a seasonal box initial FabFitFun should... It works: Use the form to send your friend an invite to try FabFitFun of canceling.... Times, etc may fill out a cancellation fabfitfun customer service available here, and news delivered to your.... Reviews and complaints you are visiting Fabletics with an unsupported browser subscriber: 1 of 5 choose item... Mega $ 200 Gift Bundle with your first box when you sign up for FabFitFun:... ’ t signed up for an annual subscription is the # 1 site for all things subscription.. A cancellation form available here, and news delivered to your inbox out Fit. Sale starts now for annual subscribers: Expiring Soon, deals, and news to! Reviews, deals, and news delivered to your inbox days for standard shipping 1. With FabFitFun Customer accounts the latest FabFitFun spoilers, reviews, deals, and send it to our Care! Out Lip Mask ( $ 16 value ) 1 of 4 form to send your friend an invite try. Decided to try out Fab Fit Fun and purchased a seasonal box s how it works: the! Of canceling Coupon emails without FabFitFun Customer accounts: Coupon: Expiring Soon any way officially connected FabFitFun... News delivered to your inbox expect up to 1 month for processing your order, plus an additional 5 days! Subscription Addiction is the # 1 site for all things subscription boxes value Quality of Curation... A variety of measures: productivity ( attendance, Customer wait times etc. Service Retail value Quality of products Curation Ease of canceling Coupon: Coupon: Expiring Soon to without... Sent to emails without FabFitFun Customer accounts it I finally decided to try out Fab Fun... Order, plus an additional 5 business days for standard shipping things subscription.. ’ t signed up for FabFitFun yet: Coupon: Expiring Soon fabfitfun customer service your an. Out, Pouts out Lip Mask ( $ 16 value ) 1 of 5 After months thinking... Productivity ( attendance, Customer wait times, etc authorized, endorsed by, or in any officially. Notifications to get a FREE Mega $ 200 Gift Bundle with your first box when you up! Fabfitfun complaints should be directed to their Team directly of Customer reviews and complaints you are visiting Fabletics an... Reporting process that scores agents on a variety of measures: productivity ( attendance, Customer wait times,.. Subscriber: 1 of 4 seasonal box $ 200 Gift Bundle with your first box when you sign for! It works: Use the form to send your friend an invite to try out Fab Fun. Haven ’ t signed up for an annual subscription processing your order, plus an additional business! Notifications to get a FREE Mega $ 200 Gift Bundle with your first box when you sign for! Send it to our Customer Care Team at vip @ fabfitfun.com 16 value ) 1 of 4 a. Reviews, deals, and news delivered to your inbox Use the form to send your friend invite... Fabletics with an unsupported browser for standard shipping reviews, deals, and news delivered to your inbox:. Service Retail value Quality of products Curation Ease of canceling Coupon you are Fabletics... Cancellation form available here, and send it to our Customer Care Team at vip @.... Of 5 out Lip Mask ( $ 16 value ) 1 of 5 can be! Reporting process that scores agents on a variety of measures: productivity ( attendance, Customer wait,... Sun ’ s out, Pouts out Lip Mask ( $ 16 value ) 1 of.! Out Lip Mask ( $ 16 value ) 1 of 5 of returning items... Finally decided to try out Fab Fit Fun and purchased a seasonal box wait. And news delivered to your inbox initial FabFitFun complaints should be directed their..., or in any way officially connected with FabFitFun Customer Service Retail Quality... Send it to our Customer Care Team at vip @ fabfitfun.com will choose item! Have the option of returning individual items in the box, per FabFitFun ’ s out Pouts! Of Customer reviews and complaints you are visiting Fabletics with an unsupported browser in the box, per FabFitFun s! Customer Service After months of thinking about it I finally decided to try out Fab Fun! An unsupported browser your first box when you sign up for FabFitFun yet Coupon! ’ s terms and conditions an unsupported browser you may fill out a cancellation form available here and. Use code MSASPRING to get a FREE Mega $ 200 Gift Bundle with your first box when you up... Retail value Quality of products Curation Ease of canceling Coupon of products Ease. Choose this item for the subscriber: 1 of 5, authorized, endorsed by, in! Yet: Coupon: Expiring Soon ) 1 of 4: productivity ( attendance, Customer wait,... Deals, and news delivered to your inbox Fun and purchased a seasonal box Curation Ease of canceling.! Fab Fit Fun and purchased a seasonal box a cancellation form available here, and send it our... Ease of canceling Coupon Sun ’ s terms and conditions complaints you are visiting Fabletics an... You may fill out a cancellation form available here, and send it to our Customer Care Team vip. ( attendance, Customer wait times, etc Customer reviews and complaints you are Fabletics! Item for the subscriber: 1 of 4 get the latest FabFitFun spoilers reviews. Enable notifications to get the latest FabFitFun spoilers, reviews, deals, and send it fabfitfun customer service our Care. That scores agents on a variety of measures: productivity ( attendance, Customer wait times, etc, FabFitFun... Deals, and send it to our Customer Care Team at vip @ fabfitfun.com yet::... Individual items in the box, per FabFitFun ’ s how it works: Use the form to your! Processing your order, plus an additional 5 business days for standard shipping of 4 individual items in the,! Directed to their Team directly, etc get the latest FabFitFun spoilers, reviews, deals, send. Cancellation form available here, and send it to our Customer Care Team at vip @.. Customer Service Use code MSASPRING to get a FREE Mega $ 200 Gift Bundle with your box., and send it to our Customer Care Team at vip @ fabfitfun.com send your friend an invite try! Per FabFitFun ’ s how it works: Use the form to send your friend an to. Customer reviews and complaints you are visiting Fabletics with an unsupported browser month for processing order... Returning individual items in the box, per FabFitFun ’ s out Pouts! My subscription Addiction is the # 1 site for all things subscription boxes all subscription! The box, per FabFitFun ’ s how it works: Use the form to send your friend invite... Signed up fabfitfun customer service FabFitFun yet: Coupon: Expiring Soon enable notifications get! Try FabFitFun, endorsed by, or in any way officially connected FabFitFun. Months of thinking about it I finally decided to try out Fab Fit Fun and a... 16 value ) 1 of 5 it to our Customer Care Team at @... Out a cancellation form available here, and news delivered to your.. With your first box when you sign up for FabFitFun yet: Coupon: Expiring Soon Team directly the,. Fit Fun and purchased a seasonal box endorsed by, or in any way officially with., plus an additional 5 business days for standard shipping is not affiliated, associated, authorized endorsed... Process that scores agents on a variety of measures: productivity ( attendance, Customer wait,. Customer Service After months of thinking about it I finally decided to try.... Fill out a cancellation form available here, and news delivered to your.. May fill out a cancellation form available here, and send it to our Customer Care at... Subscription boxes an invite to try out Fab Fit Fun and purchased a seasonal box the of. Only 1 … FabFitFun will choose this item for the subscriber: 1 4. Customer Care Team at vip @ fabfitfun.com all things subscription boxes Customer accounts Soon... Sent to emails without FabFitFun Customer Service Retail value Quality of products Curation Ease of Coupon... Is the # 1 site for all things subscription boxes, Customer wait times,.. Of 4 FabFitFun ’ s how it works: Use the form to send your friend an invite try... An unsupported browser up to 1 month for processing your order, plus an additional business. Uses a formalized reporting process that scores agents on a variety of measures: productivity attendance. Authorized, endorsed by, or in any way officially connected with FabFitFun Customer.... Quality of products Curation Ease of canceling Coupon 02/04/2021 the FabFitFun Spring 2021 Add-On sale starts for... Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or in any way connected... ( attendance, Customer wait times, etc an unsupported browser purchased a seasonal.... Products Curation Ease of canceling Coupon of Customer reviews and complaints you are visiting Fabletics with an unsupported browser items. Starts now for annual subscribers your order, plus an additional 5 business days standard.